FAQ

Frequently Asked Questions?

What is Roku 3?

Roku 3 is still one of the best media streaming devices, whose main purpose is to make any dumb TV smart. Roku 3 separates itself from competition with some new features found on its remote control.

How do I keep my Roku account secure?

You should follow the below precautions.

Use a valid email address

You must use a valid email address. If you not sure about your email address, update your Roku account with the new address.

Choose a strong and secure password

Always make a strong and unique password which no one can guess easily. For e.g [email protected]

Create a PIN

If you want to stop unauthorized users in your home from purchasing items from the Roku Channel Store. Create a PIN and it must be entered to authorize any transaction with the Roku Channel Store. This is a safe procedure.

Avoid phishing websites

Please aware of phishing websites, it may try and steal your password or other confidential information. Type a proper name of websites otherwise customers land on phishing sites.

Check your purchase history periodically

Sign in to your Roku account time to time, and visit the purchase history to view past invoices. If you find any fault in purchase history check it and resolve it.

Channel Streaming Issues for Roku TV

If you are facing few a issues streaming channel to Roku TV, then may want to pay close attention to this tutorial because we have some troubleshooting steps to run your streaming channel again and run again.

How to restart your Roku device and remote?

  • First of all, open the battery compartment and remove the battery from your remote.
  • Remove the power cable from your Roku device, wait 5 seconds and then connect the power cable again.

How do I move channels on my Roku streaming device?

If you wish to move the channel to a different location or new location follow the steps below.

  1. On your Roku remote Press the Home button.
  2. To access your channel list Press the OK button or the right button on the directional pad. The directional pad is center of your Roku remote.
  3. Now, using the directional pad, highlight the channel title you wish to move.
  4. On your remote Press the Star button to open the options menu.
  5. Select Move channel.
  6. You move the channel as your desired location.  when you are satisfied with the new location press ok button on your Roku remote.

How to change the wireless channel on your router?

first of all, you have to sign in to the admin tool for your router. From a computer or mobile. If you can not locate the username and password and believe that they have not been changed, then the default value can be listed under the manufacturer’s website or user manual, or possibly the router.

How to replace Roku remote?

If your Roku remote is broken or any other issues come and you want to replace the remote. First, you have to check its warranty period because remote under Roku’s warranty may be covered. But after the point of a warranty, it’s quite tough to get a new remote, although it isn’t free.

How to get free movies and TV shows?

To add new channel go to the Roku channel store on Just like your on your Roku streaming player or Roku TV. Their some channels are free AND many others allow you to watch movies and TV shows for free.

How to add the channel to Roku device?

Press the Home button on your Roku remote. Scroll up or down and select the streaming channel to open the channel store. There is a list of special, new and popular categories to explore at the top of the Channel Store.

What is Tablo OTA DVRs?

Tablo is a next-generation DVR that connects you to your HDTV antenna so that you can find, record and stream free broadcast TV programs. While Smart TV and Roku Player, you can watch live HDTV programs from Tablo on your big screen, pause, and record.

How to connect Remote via Wi-Fi direct?

You do not need a line of device view of the device to transmit audio and remote communications via Wi-Fi Direct. In fact, Roku can be inside a cabinet and still can communicate. Although Roku also accepts standard IR, so it works with universal remote controls.

How to Activate Roku Com Link account setup?

The first step in activation is account creation. To add your Roku streaming player you need a Roku com link account code. This account contains information about your devices, channels, settings, and preferences. Also, use a valid email address when creating a Roku com link account.

How To Create a Secure Roku Channel Store PIN?

if you want to create new pin you have to log in to Roku account. Then click Update next to Channel Store PIN. Now choose how you want to use your four-digit PIN. This is needed either to make a purchase or add a channel – with the free ones.

Do I need to create a new TV provider account to watch on the device app?

No need to create a new username or password and you can use your existing TV provider username and password to watch on the device app.

How do I close my Roku account?

Follow the steps below to close your Roku account.

  1. Visit the my.roku.com on your computer or smartphone.
  2. Now, sign in to your Roku account via user ID and password.
  3. Go to my account page, scroll down and view the devices listed under the My linked devices. Perform a factory reset on any Roku devices linked to your account.
  4. Go to manage your subscription and cancel any active subscriptions. After canceling subscriptions return to the My account page
  5. Now, select Deactivate account and confirm.

All above Roku issues can be solved under one roof by high qualified and experienced professionals, we are an independent service provider for Roku technical support and help. If you have to face any technical issue related Roku then you can call to our toll-free number +1-844 -573-0162 and fix all issues.

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